jtea7 Privacy Policy
Your privacy matters to us. This policy explains what personal data jtea7 collects, why we collect it, how we protect it, and what rights you have as a player based in Bangladesh.
Overview & Key Principles
This Privacy Policy ("Policy") applies to all users of the jtea7 platform and describes how jtea7 ("we", "us", "our") collects, uses, stores, shares, and protects personal data in connection with the provision of online gaming and sports betting services to players in Bangladesh. By registering an account or using the jtea7 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
jtea7 is committed to handling your personal data responsibly and transparently. We collect only the data that is necessary to provide you with a safe, compliant, and high-quality gaming experience. We do not sell your personal data to third parties for their own marketing purposes. This Policy is written in clear, plain language to ensure that every player in Bangladesh — whether in Dhaka, Chittagong, Sylhet, Rajshahi or elsewhere — can understand how their data is handled.
All data in transit between your device and jtea7 is protected by SSL encryption at all times.
jtea7 never sells your personal information to third-party marketers or data brokers.
You have the right to access, correct, or request deletion of your personal data held by jtea7 at any time.
We tell you exactly what data we collect, why we collect it, and how long we keep it — no hidden practices.
Data We Collect
When you register an account with jtea7, we collect the following personal identification data, which is required to create and verify your account and to comply with our Know Your Customer (KYC) obligations:
- Full legal name as it appears on your government-issued identity document
- Date of birth (used for age verification — players must be 21 or older)
- Bangladeshi mobile number used as your primary account identifier and contact method
- Residential address in Bangladesh (city or district level at minimum)
- Government-issued identity document (National ID card, passport, or driver's licence) when requested for KYC verification
In connection with deposits, withdrawals, and account balance management, jtea7 collects the following financial data:
- Mobile wallet identifiers (bKash, Nagad, Rocket account numbers) associated with your deposit and withdrawal transactions
- Bank account details where bank transfer is used as a payment method (account number, bank name, branch)
- A complete record of all deposit and withdrawal transactions, including amounts in BDT, timestamps (Bangladesh Standard Time), transaction reference numbers, and status
jtea7 automatically collects certain technical data when you access the platform, including your IP address, device type and operating system, mobile browser type and version, pages visited and time spent on each page, game sessions opened and duration, and connection timestamps. This data is used for fraud prevention, responsible gaming monitoring, platform performance optimisation, and security purposes. It is not used to build marketing profiles or sold to advertisers.
How We Use Your Data
jtea7 processes your personal data for the following specific purposes, each of which has a defined legal basis:
- Account registration and authentication — to create, maintain and secure your jtea7 account
- KYC and age verification — to confirm your identity and that you meet the 21+ age requirement before permitting real-money play
- Payment processing — to facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, and supported Bangladeshi banks
- Responsible gaming compliance — to monitor play patterns, apply deposit and session limits you have set, and detect signs of problem gambling
- Customer support — to respond to your queries, complaints, and dispute escalations accurately and promptly
Where you have given explicit consent, jtea7 may use your mobile number to send promotional SMS notifications regarding bonuses, seasonal promotions (such as Eid offers, Pohela Boishakh specials, and BPL cricket betting promotions), and new game launches. You may withdraw your consent to marketing communications at any time by contacting our support team or by using the opt-out link included in any SMS we send.
jtea7 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human oversight. If an automated system flags your account for review (for example, for suspected fraud or responsible gaming concerns), a member of our compliance team will review the case before any account action is taken.
jtea7 may process your personal data where required to comply with applicable laws and regulations, including anti-money laundering requirements, counter-terrorism financing obligations, and any lawful requests from regulatory or law enforcement authorities. In such cases, processing is carried out to the minimum extent necessary to fulfil the legal obligation and does not require your separate consent.
Data Sharing & Security
jtea7 does not sell, rent, or trade your personal data. We share your data only with the following categories of third parties, and only to the minimum extent necessary for the stated purpose:
- Payment service providers (bKash, Nagad, Rocket, and partner banks) — solely to process your deposit and withdrawal transactions in BDT
- KYC verification service providers — to perform identity and age verification checks on account holders as required by our compliance framework
- Game content providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) — limited technical session data may be shared to enable game loading and real-time play functionality
- Regulatory and law enforcement authorities — where required by law to report suspicious financial activity, confirm account holder details in connection with a lawful investigation, or comply with a court order
All third-party service providers who receive personal data from jtea7 are contractually required to handle that data securely and in accordance with applicable data protection standards. They are prohibited from using jtea7 player data for any purpose other than the specific service they provide to jtea7.
jtea7 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account credentials, access controls that restrict data access to authorised personnel only, regular security assessments of our platform infrastructure, and audit logging of all access to personal data records.
Despite our best efforts, no method of internet transmission or electronic storage is 100% secure. While we take every reasonable precaution to protect your personal data, jtea7 cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights and freedoms, jtea7 will notify affected account holders as promptly as practicable and take immediate steps to contain the breach.
Some of jtea7's third-party service providers — including game content providers and technical infrastructure partners — may process personal data outside of Bangladesh. Where such transfers occur, jtea7 ensures that appropriate safeguards are in place, including contractual data protection clauses that require the recipient to provide a level of protection equivalent to the standards described in this Policy. jtea7 does not transfer personal data to jurisdictions that lack adequate data protection frameworks without implementing specific protective measures.
Your Rights, Cookies & Updates
As a player using the jtea7 platform, you have the following rights in relation to your personal data:
- Right of access — you may request a copy of all personal data jtea7 holds about you at any time
- Right to rectification — you may request correction of any inaccurate or incomplete personal data held about you
- Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations
- Right to restrict processing — you may request that jtea7 restrict processing of your personal data in certain circumstances, such as where you contest its accuracy
- Right to withdraw consent — where processing is based on your consent (such as marketing SMS), you may withdraw that consent at any time without affecting the lawfulness of prior processing
To exercise any of the above rights, contact our support team via live chat or by emailing [email protected]. We will acknowledge your request within 5 business days Bangladesh Standard Time and aim to fulfil it within 30 days. In some cases — for example where erasure is requested but a legal retention obligation applies — we may not be able to fully comply, and we will explain the reason in writing.
jtea7 uses strictly necessary cookies to operate the platform. These include session cookies that maintain your logged-in state while you are actively using the platform, security cookies that help detect and prevent fraudulent activity, and preference cookies that remember your language and display settings. Without these cookies, the platform cannot function correctly. We do not use third-party advertising cookies or cross-site tracking technologies.
jtea7 may also use performance and analytics cookies on an anonymised or aggregated basis to understand how players navigate the platform and to identify areas for improvement. These analytics cookies do not identify you personally. You may disable non-essential cookies through your mobile browser settings, though doing so may affect certain platform features.
jtea7 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. When we make a material change to this Policy, we will update the effective date shown at the top of this page and, where the change significantly affects your rights, we will notify active account holders via SMS to the mobile number registered on their account.
We encourage you to review this Policy periodically. Continued use of the jtea7 platform after any update to this Policy constitutes your acceptance of the revised terms. If you disagree with any material change, you may close your account by contacting our support team, and any remaining real-money balance will be returned to your registered payment method subject to completion of outstanding KYC verification.
Data Retention, Minors & Contact
jtea7 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law. As a general guide: account registration and KYC data is retained for the duration of the account relationship and for a minimum of 5 years after account closure; financial transaction records are retained for a minimum of 7 years from the date of the transaction to comply with financial record-keeping requirements; technical usage logs are retained for a rolling period of 12 months and then deleted or anonymised.
When the applicable retention period expires, jtea7 will securely delete or anonymise your personal data so that it can no longer be associated with you. Where deletion is not immediately possible (for example, because data is stored in backup archives), jtea7 will isolate the data from further processing until deletion is possible.
The jtea7 platform is strictly intended for adults aged 21 and above. jtea7 does not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by a person under the age of 21, we will immediately suspend the account, freeze any associated funds pending investigation, and permanently delete all personal data associated with that account. If you believe a minor may have registered an account with jtea7, please contact our support team immediately at [email protected] so that we can take prompt action.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which jtea7 processes your personal data, please contact our support team via live chat on the jtea7 platform. You may also reach us by email — our contact address is [email protected] (please write your email address as plain text only; do not expect a clickable link). We aim to respond to all privacy-related enquiries within 5 business days Bangladesh Standard Time.
jtea7 treats data protection as a core responsibility, not an afterthought. Every player in Bangladesh — from Dhaka to Cox's Bazar — deserves to know that their personal information is handled with care, used only for legitimate purposes, and never sold or exploited. If you ever feel your privacy has not been respected, please reach out to us immediately.
Why Players Trust jtea7 With Their Data
256-bit SSL encryption protects every connection between your device and jtea7 at all times, day and night.
We collect only what is strictly needed to run your account, process payments, and meet our KYC obligations — nothing more.
Request a copy of your data, correct inaccuracies, or ask for deletion — our support team handles all data requests within 30 days.
We notify you of material policy changes and will always tell you why we need your data before collecting it in new ways.
Your data is protected. Now explore 1000+ games, live cricket betting, and instant BDT withdrawals at jtea7.
21+ only. Please gamble responsibly.